Was really the best experience we could of had. Everyone was extremely professional and helpful, and within days of getting in touch we were already vistiting houses that was exactly in line with what we were looking for, and our agent Dan was always in touch with us to make sure we had the best possible experience throughout start to finish, and answer any questions we had. We went to several different estate agents, but Orchards really stood out from the others in terms of professionalism, rapidness and kindness of all the staff working there. Would definitely recommend to anyone.
Our initial meeting and viewing was with Dan Slade and then with Chris Livemore from Sales progression. I said before that Dan found us our forever home. He was fantastic was the start and we are grateful to him for encouraging us to expand our search just enough to find our new home. Prompt in his communication with email or telephone, really friendly and professional. From accepting our offer, we dealt with Chris, who was also fantastic. Great communication throughout and never left feeling what was going on. Chris dealt with unexpected issues efficently and I certainly got the impression of calm. We were very happy with our experience from Orchard and would recommend them highly.
As a 1st time house buyer in the UK we had viewed a lot of houses and had dealt with a lot of other estate agents. The day I popped into Orchard Rebekah was very professional, and took time out to take my details and go through properties. We had 5 viewings booked for the following week. We dealt with a few people in Orchard for the different viewings and they all knew our detail and were very personable. For the most part we dealt with Rebekah. The house we were interested in we viewed 3-4 times before finally deciding on the purchase. Once our offer was accepted Chris took over as he was the completion expert. Level of communication and professionalism was second to none. For anyone selling a house that thinks using one of the online firms to save money is a good idea, you should think again. All these silly adds about “commisiory” on the TV/Radio. You pay commission to estate agents as they know the market, are knowledgeable about questions and understand the entire process. We did other viewings with home owners directly and it was so off putting as a buyer. We also did viewings with other estate agents in the area and the level of professionalism, dress code etc was poor. Could not be happier with Orchard team. People buy products but in reality people buy from people. All at Orchard were wonderful to deal with. Any future house sellers need to keep in mind that ” people buy from people”
Brilliant Service! The Orchard team were first class in their approach to helping us find our new home. We dealt with Rebekah who was in constant communication with us from the very beginning and if it wasn’t for her, I’m not sure we would have found the house we ended up buying! Will, Paul and Chris were also very influential in helping us secure the house. The after service once our offer was accepted was also superb. We would absolutely use Orchard again in the future and would recommend them to anyone wanting to sell their house.
We were helped by a delightful lady named Rachel who was incredibly friendly and we definitely recommend her to assist you in finding your next home. Edward