Emergency information for tenants At Orchard we want to ensure your rental property is safe. In the event of an emergency please follow the advice below. Do you smell gas? Yes No Call Transco on 0870 6081524 Is your property fully managed by Bridges? Yes No Please follow the advice your landlord has provided and, if in any doubt, contact the Landlord directly Is the time between 9am and 5:30pm Monday - Friday? Yes No Please call Lynn Clegg on 01276 587459 or email [email protected] If it is a genuine emergency please call our out of hours emergency contractor, Thames Flame, on 0203 189 1414. Thames Flame will only attend to genuine emergencies out of hours. If you have asked them to attend and they do not deem the situation to be an emergency you will be responsible for their call out charge.